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OUR PHILOSOPHY
TRUST... It all comes down to trust. At Doctors Hearing Care, our patients are seen only by Doctors of Audiology. Dr. Kirkland and Dr. Westall are qualified hearing professionals that can diagnose a hearing problem due to hearing loss or possible wax build up. Not all patients need a hearing device, but all patients do need a doctor they can trust!
EDUCATION... Our Doctors of Audiology have completed their clinical Doctorates in Audiology. This is also combined with years of clinical training in the hearing impaired population. Dr. Kirkland and Dr. Westall have been trained in the most advanced testing and fitting procedures for digital hearing technology. We strive to stay on top of the latest technological advances and best fitting methods today! Doctors Hearing Care features the ReSound product line, however, we work with all makes and models of hearing technology, including Starkey, Phonak, and Widex.
CARE... Dr. Kirkland and Dr. Westall love what they do and it shows! At Doctors Hearing Care, our doctors sit down and take the time to listen to their patients. Every patient is different and each patient has different hearing needs. By combining our superior service and care with personalized recommendations to each patient, it is truly individualized care at its finest.
AMY M. KIRKLAND, AUD
Dr. Kirkland graduated from Appalachian State University in 1994 with a BS in Communication Disorders. She attended East Tennessee State University for her Masters in Audiology and completed her Doctorate in Audiology from the University of Florida.
Dr. Kirkland is a longstanding member of the NC Chapter of the American Academy of Audiology, as well as the national chapter of AAA.
Dr. Kirkland and her husband, Paul, both grew up in the High Point area. They have two daughters, Tilley Grace and Ada. Amy is very active in the community; she served on the Board of Directors for the YWCA of High Point, is a member of the Triad Women's Forum, a member of TRLA (Triad Retirement Living Association). Contact Dr. Kirkland.
MELISSA T. WESTALL, AUD
Dr. Westall relocated to the Triad Area from Maryland in 1993 to attend UNCG. She received her BS in the field of Deaf Education. Dr. Westall spent a year in the field of education before returning to college for a degree in Audiology. In 2004, she graduated from the University of Louisville with her Doctorate in Audiology. She has worked with Dr. Kirkland in the Triad area since 2003.
Dr. Westall is a Fellow of the Academy of Doctors of Audiology (ADA) as well as a member of the local NC chapter of the American Academy of Audiology (AAA). She keeps abreast of exciting advances and techniques in the field of Audiology through numerous continuing education classes throughout the year.
Dr. Westall lives in Greensboro and enjoys spending time with her husband, Bob, their daughter, Peyton, and their sons Evan and Luke. She spends her free time traveling to visit family and friends, golfing and reading. Contact Dr. Westall.
PENNY MILLER - OFFICE MANAGER
Penny graduated from Kings College with a degree in Medical Office Assisting. She has over 19 years of experience in the hearing healthcare industry and has worked extensively with local industries and their Hearing Conservation Programs. Penny enjoys working with our patients and looks forward to hearing about new happenings in their lives when they come to the office.
Penny was born and raised in High Point and now resides in Archdale with her husband, Eric, and their two sons, Alex and Josh. They are very involved with Cub Scouting in their community. Penny attends Trinity Baptist Church where she serves on various ministries, including Sunday School Teacher and Nursery Coordinator. She enjoys camping with her family, reading and spending time with her dogs. Contact Penny.
"Dear Dr. Kirkland, I really love my hearing aids! I even hear things that I didn't know made a sound. My husband recently had his own hearing checked because he noticed that I heard some things better than he did. He's always had very good hearing and it proved to be normal as always. When I first got them I left them in about 13 hours a day. In about a week or so I would put them on and forget I had them in. They are now so much a part of me I forget them completely between the time I put them on in the morning and take them off just before bedtime. Even people beside me don't know I'm wearing them. I'm sorry now that I didn't get my hearing aids sooner. We no longer have to turn the TV up to an uncomfortable level for anyone else in the room. I can hear my granddaughters, who speak in soft higher pitched voices, without having to ask them to repeat themselves all the time. I know it must have been annoying for them and others to constantly repeat what they said to me. I just had to tell you what a difference they have made in my life. I feel so much more a part of what is going on around me."